Steffen Kampeter
Well-designed work is a key factor for health, motivation and self-esteem (Knieps & Pfaff, 2020). What makes it so unique are its characteristics: Work provides social contact and a supportive environment, structures the day and enables personal development. This value of work is the same as it was decades ago - what has changed (and still does) is the expectation of working conditions. Employees want more personal responsibility and flexibility (Raeder & Grote, 2001). At the same time, more "traditional" expectations such as job security, lifelong employment, internal promotion and specialisation persist.
It is also increasingly important for companies to be flexible and ready for change. They face the challenge of reconciling the various expectations of employees with the demands of digitalisation, change processes, sustainability, new forms of leadership, agility and flexibility - and doing so in such a way that working conditions continue to be positive for health, performance and motivation.
The companies take these challenges and the expectations of the employees seriously. Studies by the Federal Statistical Office show that employees view their work situation very positively. 89 % of the employed in Germany are at least satisfied with their job, 33 % even very satisfied (Destatis, 2018). At the same time, job satisfaction hardly differs with age (BMAS, 2018). SMEs in particular are showing a great deal of commitment to further increasing job satisfaction through employee-oriented HR management (BMAS, 2018).
The basis for high satisfaction is good working conditions in companies. According to the Stress Report 2019, resources at work such as social support are at a consistently high level in terms of good cooperation or support from colleagues and the feeling of being part of the community at work. Support from managers still has potential (BAuA, 2020b, see figure).