{"id":30518,"date":"2024-07-31T16:13:39","date_gmt":"2024-07-31T14:13:39","guid":{"rendered":"https:\/\/arbeitgeber.de\/?page_id=30518"},"modified":"2024-08-01T15:14:24","modified_gmt":"2024-08-01T13:14:24","slug":"more-digital-more-efficient-more-customer-oriented-what-needs-to-change-in-the-public-sector","status":"publish","type":"page","link":"https:\/\/arbeitgeber.de\/en\/more-digital-more-efficient-more-customer-oriented-what-needs-to-change-in-the-public-sector\/","title":{"rendered":"More digital, more efficient, more customer-oriented: what needs to change in the public sector"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>The topic of the week in our current BDA agenda is the public sector. 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